Contact

Your satisfaction is our first priority.

Feel free to contact us, we are here for you!

For all inquiries, suggestions or collaborations, you can contact us via email or directly via our Instagram profile.
We will be happy to answer you as soon as possible.

📩 Email: aekenboutique@gmail.com
📱 Instagram: @_ae_boutique_

Send message

Complaints

How do I make a complaint?

If you notice an error or have a complaint, please contact us within 24 hours of receiving your order:
📱 Instagram DM: @ae_boutique_

🔁 Product complaints and replacement policy
At AE Boutique, we do not issue refunds, but we do allow item replacement in the event of an error or damage.

If you notice a problem with the item you ordered, please contact us within 24 hours of receiving the shipment.

🔹 Steps for making a complaint:
1. Get in touch via Instagram DM @ae_boutique_

2. Send photos and a brief description of the problem

3. Our team will review the application and confirm whether the complaint is approved.

4. If the complaint is approved, we send a new item via courier service

🔁 The exchange is done by the courier bringing a new item, and you handing over the old (defective) item to him at the same time.

No need to worry - we try to solve every situation quickly, professionally and to mutual satisfaction.

Your cart is currently empty.

Subtotal: KM 0,00

Your satisfaction is our first priority.

Send message

Complaints

Our partners